We offer a 12-month limited warranty from the date of purchase. Here is how it works:
If your product stops working we'll replace or repair it free of charge. Just ship us the defective product 12 months from the date of purchase and we will replace or repair it for you.
We stand behind every item we produce. Please email [email protected] and we will immediately replace or repair your defective item. Please include the following:
We will send a replacement to you free of charge.
You can return any item to the original store where you purchased it. However, we prefer that you contact us for a replacement. We want you to be completely satisifed with your Ubio item and will provide a replacment and make it easy and pain free.
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